Responding to an order for restitution

Pay in full

You can pay an order for restitution in full by Electronic Funds Transfer (EFT) through your bank or sending a cheque made payable to the NSW Department of Communities and Justice.

The amount must be paid in full. You can’t apply to pay by instalments.

Ask for extra time

If you have applied to your superannuation fund for an early release of your superannuation to pay your debt, you can ask Victims Services to allow some extra time. You should call Victims Services on 1800 633 063 to discuss your situation.

Pay by Electronic Funds Transfer

To pay by EFT, make a payment to:

Bank: Westpac Banking Corporation 
BSB: 032-001 Account No:201716 
Name of Account: DCJ Operating 1 
Payment Description: D0 [write your debt reference number here]

Pay by cheque

If you want to pay the full amount by cheque, you will need to make a cheque payable to the NSW Department of Communities and Justice. 

Make sure you include a cover letter with your full name and debt number.

You must send the letter and cheque to:

Commissioner of Victims Rights 
Victims Services 
Locked Bag 5118 
Parramatta NSW 2124

Sample: Letter to Victims Services enclosing cheque (PDF, 25.7KB).

Keep a copy of the letter and payment for your own records.

Consent to the order for restitution

You can consent (give permission) to Victims Services to transfer the debt to Revenue NSW if you are unable to pay the full amount of an order for restitution. This means that you agree to the amount of the debt and want the option to pay the debt through Revenue NSW. Once the debt is transferred to Revenue NSW, enforcement costs may be added if you don’t pay by the due date. 

If you consent to the order for restitution, you can’t apply for an objection later.

 Step by step guide - Consenting to the order for restitution

Objecting to an order for restitution

You may be able to object to an order for restitution and reduce the amount depending on the facts surrounding the offence you committed and your ability to pay. 

If your objection is successful, you must be able to pay the reduced amount in full. 

You can’t apply to pay by instalments.

Step by step guide - Objecting to an order for restitution 

Apply for a review at the NSW Civil and Administrative Tribunal

You can apply to the NSW Civil and Administrative Tribunal (NCAT) for a review of Victims Services decision if you filed an objection to an order for restitution and you are unhappy with the decision, or you didn’t receive a response from Victims Services. 

You can apply for a review within:

• 60 days from the date of the decision made by Victims Services, or
• 90 days of filing the objection, if a decision was not made by Victims Services.

Step by step guide - Applying for a review at NCAT 

If you are not happy with the NCAT decision, you may be able to:

• apply to reinstate your case
• apply to set aside or vary the decision
• appeal to the Appeal Panel
• appeal to the Supreme Court.

For more information, see After the decision.

Do nothing

If you don’t respond within 28 days Victims Services will confirm an order for restitution. 

Once an order is confirmed, it will be transferred to Revenue NSW for enforcement. If this happens, you will receive an overdue fine from Revenue NSW. This means that Revenue NSW can take enforcement action to recover the money from you. 

If you have received an overdue fine, see  Responding to an overdue fine from Revenue NSW. 

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