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Disasters

Information about the relief and support that is available for those impacted by a natural disaster.

Contact us

If you have a legal problem in NSW, Legal Aid NSW is here to help you.

Disaster Response Legal Service NSW

This service provides free legal help to people affected by bushfires, storms or floods.

What to do straight away?

This factsheet explains what to do straight after a disaster, including insurance tips, how to get emergency money and accommodation.

Insurance claims after a disaster

This brochure provides answers to frequently asked questions about dealing with your insurer after a disaster, along with sample letters you can use.

What should I expect from my insurance company?

This factsheet explains what to do when dealing with your insurance company after a disaster.

Has your insurer offered you a cash settlement?

This factsheet explains what you should do if an insurance company offers you a cash settlement on your property after a disaster.

I don't agree with the insurer's decision

This factsheet explains what you can if you don’t agree with your insurer's decision after a disaster.

Standard letters to write to your insurer

This factsheet has different standard letters you can use to write to your insurer after a disaster.

Your workplace rights during a disaster

This brochure has information about workplace leave and pay entitlements for private sector employees in NSW after a disaster.