Information for social housing tenants in NSW.
Social housing is housing provided by the NSW government for people with a low income. The rent is subsidised based on your income.
Community housing is social housing provided by a private housing provider.
Social housing tenants have the same rights and responsibilities as a private tenant in NSW.
If you want to apply for social housing, you need to:
You can apply for housing assistance online or by phone.
For more information, see Apply for housing assistance on the NSW Communities & Justice website.
Your housing provider must provide and maintain your home in a reasonable state of repair. You must notify your housing provider if there are any repairs that need to be done. Repairs must be done within a reasonable time.
If your housing provider fails to attend to repairs, you can make an application to the NSW Civil and Administrative Tribunal (NCAT) for an order.
Social housing providers take reports of antisocial behaviour seriously.
Antisocial behaviour is:
There are three categories of antisocial behaviour:
The housing provider may first issue a Warning Notice to a tenant if they have engaged in minor or moderate antisocial behaviour.
The housing provider can issue Strike Notices. Tenants who receive three Strike Notices within 12 months can be evicted.
If the tenant engages in severe illegal behaviour, the housing provider can apply to NCAT to evict the tenant.
For more information, see Antisocial behaviour in public housing on the Communities & Justice website.
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