Legal Aid NSW takes reports of wrongdoing seriously. We are committed to building a ‘speak up’ culture where everyone is encouraged to report any conduct that they reasonably believe involves wrongdoing. Our Public Interest Disclosure (PID) policy is part of that commitment.
Our organisation’s integrity relies on our staff, volunteers, contractors and subcontractors speaking up when they become aware of wrongdoing.
About the PID policy
The PID policy sets out:
- how Legal Aid NSW will support and protect you if you come forward with a report of wrongdoing
- how we will deal with the report and our other responsibilities under the PID Act
- who to contact if you want to make a report
- how to make a report
- the protections which are available to you under the PID Act.
Making a complaint
The PID policy does not apply to people who have received services from Legal Aid NSW and want to make a complaint about those services. You can make a complaint about our services to Legal Aid NSW using the following options.
Online
Complete our complaints form or email complaints@legalaid.nsw.gov.au.
Phone
Call us on (02) 9219 5000 and ask to be put through to our complaints officer.
Post
Write to us:
Complaints Legal Aid NSW
PO Box K847
Haymarket NSW 1238
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