Australian Financial Complaints Authority (AFCA)
The AFCA provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.
Call 1800 931 678 or visit the AFCA website.
MoneySmart
MoneySmart is the Australian Securities and Investments Commission’s website on money matters. It has helpful, practical information and videos for people who are struggling to pay their mortgage.
Visit the MoneySmart website.
National Debt Helpline
National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their professional financial counsellors offer a free, independent and confidential service.
Call 1800 007 007 or visit the National Debt Helpline website.
Additional contacts
Australian Capital Territory
Consumer Law Centre ACT
Call (02) 6257 1788 or (02) 6143 0044
New South Wales
Financial Rights Legal Centre (NSW)
Call 1800 844 949
South Australia
Consumer Credit Law Centre
Call (08) 8342 1800
Victoria
Consumer Action Law Centre
Call 1800 466 477 or (03) 9629 6300
Western Australia
Consumer Credit Legal Service (WA)
Call (08) 9221 7066
Community Legal Centres Australia
Call (02) 9160 9500
Australian Capital Territory
Legal Aid ACT
Call 1300 654 314
New South Wales
Legal Aid NSW
Call 1300 888 529
Northern Territory
Legal Aid NT
Call 1800 019 343
Queensland
Legal Aid Queensland
Call 1300 651 188
South Australia
Legal Services Commission South Australia
Call 1300 366 424
Tasmania
Tasmania Legal Aid
Call 1300 366 611
Victoria
Victoria Legal Aid
Call 1300 792 387
Western Australia
Legal Aid WA
Call 1300 650 579
Australian Capital Territory
ACT Revenue Office | Mortgage relief
Call (02) 6207 0084
Queensland
Queensland Government | Mortgage relief loan
Call (07) 3224 7202 or 1300 654 322 (toll free)
Australian Capital Territory
| Court location | Phone |
|---|---|
| Canberra | (02) 6205 0000 |
New South Wales
| Court location | Phone |
|---|---|
| Sydney | 1300 679 272 |
Northern Territory
| Court location | Phone |
|---|---|
| Alice Springs | (08) 8951 5711 |
| Darwin | (08) 8999 7024 |
Queensland
| Location | Phone | |
|---|---|---|
| Brisbane | (07) 3247 4313 | courtinfo@justice.qld.gov.au |
| Bundaberg | (07) 4131 5667 | courthouse.bundaberg@justice.qld.gov.au |
| Cairns | (07) 4039 8885 | cairnshcregistry@justice.qld.gov.au |
| Longreach | (07) 4650 1983 | courthouse.longreach@justice.qld.gov.au |
| Mt Isa | (07) 4747 2011 | courthouse.mountisa@justice.qld.gov.au |
| Roma | (07) 4624 3033 | courthouse.roma@justice.qld.gov.au |
| Townsville | (07) 4799 7261 | townsvillehcregistry@justice.qld.gov.au |
South Australia
| Court location | Phone |
|---|---|
| Adelaide | (08) 8204 0289 |
Tasmania
| Court location | Phone |
|---|---|
| Burnie | (03) 6477 7120 |
| Hobart | 1300 664 608 |
| Launceston | (03) 6777 2873 |
Victoria
| Court location | Phone |
|---|---|
| Melbourne | (03) 9603 9300 |
Western Australia
| Court location | Phone |
|---|---|
| Perth | (08) 9421 5333 |
Australian Capital Territory
OneLink
Call 1800 176 468
New South Wales
Link2home (Housing NSW Service)
Call 1800 422 322
Northern Territory
Queensland
Homeless Hotline
Call 1800 474 753
South Australia
Homeless Connect SA
Call 1800 003 308
Tasmania
Housing Connect
Call 1800 800 588
Victoria
Crisis & Emergency Accommodation
Call 1800 825 955
Western Australia
Entrypoint Perth
Call 1800 124 684