How to use this handbook
Chapter 1
Is my problem urgent?
Chapter 2
Can the lender take my house?
Chapter 3
What if the lender has been unfair?
Chapter 4
Catching up on repayments: my options
Chapter 5
Making a workable repayment arrangement
Chapter 6
Lender says no to repayment arrangement
Chapter 7
Do I need to consider selling my home?
Chapter 8
Lender has taken action against me
Chapter 9
Getting your superannuation
Chapter 10
Mortgage assistance
Chapter 11
Getting a stay of eviction from court
Chapter 12
Industry codes of practice
Chapter 13
Useful contacts
Chapter 14