Chapter 1
How to use this handbook
Chapter 2
Is my problem urgent?
Chapter 3
Can the lender take my house?
Chapter 4
What if the lender has been unfair?
Chapter 5
Catching up on repayments: my options
Chapter 6
Making a workable repayment arrangement
Chapter 7
Lender says no to repayment arrangement
Chapter 8
Do I need to consider selling my home?
Chapter 9
Lender has taken action against me
Chapter 10
Getting your superannuation
Chapter 11
Mortgage assistance
Chapter 12
Getting a stay of eviction from court
Chapter 13
Industry codes of practice
Chapter 14
Useful contacts