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LawAccess NSW | Provides free telephone legal information and referrals to other services, including to your nearest Legal Aid NSW office, Community Legal Centres, private lawyers and other organisations that can help. | Chat to our team by clicking on 'Chat with us' on the right or by calling 1300 888 529 Mon to Fri 9am - 5pm. |
The National Disability Insurance Agency (NDIA) decides if you can join the NDIS and what services and supports you can get.
You can challenge the decision you are not happy with. For example, you can ask them to change a decision:
Asking the NDIA to review their decision is different to complaining about a service. If you are not happy with a decision the NDIA made - make sure they understand you want them to review their decision.
1. Ask the NDIA to review the decision. You must do this no later than 3 months after you get the NDIA’s decision in writing. You should:
The NDIA may change their mind and make a new decision.
2. If you are still not happy with the decision the NDIA makes, you can ask the Administrative Appeals Tribunal to look at the NDIA’s decision. This is called an appeal. You must lodge your appeal with the Administrative Appeals Tribunal no later than 28 days after you get the NDIA’s review decision.