This is the cover of the 2021-2022 annual report. This front cover celebrates our staff and partner organisations coming together to support clients across the state this financial year.

Collaborating with our partners

Annual Report 2021 - 2022

Partnerships and collaboration are essential to achieving our goal of delivering client-centred services and ensuring the most efficient use of resources.

  • We reviewed the eligibility criteria for private lawyers representing adults and children in the care and protection system and introduced mandatory training and experience requirements.
  • We continued to implement our Private Lawyer Quality Framework, undertaking audits, investigating complaints, and conducting regional visits to hear feedback.
  • We supported community legal centres to provide essential disaster response support to local communities following flooding in February 2022.
  • We commissioned the biennial Community Legal Services Client Survey which showed client satisfaction with services provided by community legal centres is higher than ever.
  • We united Women’s Domestic Violence Advocacy Service staff at a Sydney conference to celebrate their support of 52,729 clients in 2021–2022 and assist them to prepare to undertake a range of crucial projects next year.

  • We will review the Legal Aid NSW Panel Service Agreement and Quality Standards to ensure they remain relevant and consistent.
  • We will support community legal centres to increase their capacity to help people experiencing or at risk of family and domestic violence and improve access to a range of justice initiatives for First Nations people.
  • We will continue to support private lawyers to provide excellent service to clients and proactively monitor the quality of services our clients receive.
  • We will improve access to Women’s Domestic Violence Court Advocacy Services for women who have complex needs, are at serious risk of injury or death and/or who want support at a court hearing.

  • Continue to support our partners to provide high-quality legal services.
Private Lawyers

Private Lawyers

Legal Aid NSW works in partnership with private lawyers, who receive funding from us to represent legally aided clients in assigned matters.
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Programs

Programs

Information about collaboration programs with community partners.
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